Shipping Policy
At Hearth Haven, we strive to provide you with the best possible shopping experience, including fast and reliable shipping. Please review the following information regarding our shipping policies:
Processing Time: Orders are typically processed and shipped within 1-3 business days of receiving your order. However, during peak seasons or holidays, processing times may be slightly longer. We appreciate your patience and understanding during these times.
Shipping Methods: We offer a variety of shipping methods to accommodate your needs. Shipping options may vary depending on your location and the products you've ordered. Our current shipping methods include standard shipping, expedited shipping, and international shipping.
Shipping Costs: Shipping costs are calculated based on the weight of your order, the shipping method selected, and your delivery address. You can view the shipping costs for your order during the checkout process before finalizing your purchase.
Shipping Times: Shipping times will vary depending on the shipping method selected and your location. Once your order has been shipped, you will receive a confirmation email with tracking information, allowing you to track your package's progress.
- Standard Shipping: Typically takes 3-7 business days for domestic orders.
- Expedited Shipping: Provides faster delivery options, usually within 1-3 business days.
- International Shipping: Delivery times vary depending on the destination country, but typically range from 7-21 business days.
Shipping Restrictions: Please note that some products may have shipping restrictions due to size, weight, or shipping regulations. If your order contains any restricted items, we will notify you promptly and work with you to find a suitable solution.
Order Tracking: Once your order has been shipped, you will receive a tracking number via email, allowing you to track your package's delivery status. Please allow up to 24 hours for the tracking information to update.
Shipping Address: Please ensure that your shipping address is entered correctly during checkout. We are not responsible for orders shipped to an incorrect address due to customer error. If you need to update your shipping address after placing your order, please contact us as soon as possible.
Shipping Delays: While we strive to deliver your orders promptly, please note that shipping delays may occur due to unforeseen circumstances such as weather conditions, carrier delays, or peak holiday seasons. We appreciate your patience and understanding during these times.
Contact Us: If you have any questions or concerns regarding our shipping policies or your order's delivery status, please don't hesitate to contact our customer service team. We are here to assist you and ensure that your shopping experience with Hearth Haven is nothing short of exceptional.
Thank you for choosing Hearth Haven for your shopping needs!